Privacy Policy

Streckenmeister Logistik GmbH is committed to protecting the privacy of visitors to our site and users of our service. This policy explains how we collect, use, disclose, and protect your personal data when you use our online platform and services, which include automated toll booking and payment systems, route optimization, Maut declaration, integration with fleet management systems, and related consulting.

Personal Data We Collect

We collect personal data when you interact with our site or use our service. This may include:

Contact Information: Such as your name, company name, address, and other details you provide when you contact us, register for an account, or use our services.
Account Information: Details related to your account on our online platform, including login credentials.
Service Usage Information: Information necessary to provide our services, such as vehicle details (e.g., license plate, vehicle type), route information, toll transaction data, payment information, and data from integrated fleet management systems.
Communication Data: Records of your correspondence with us.
Technical and Usage Data: Information about how you access and use our online platform, including IP address, browser type, operating system, pages visited, and timestamps.
Information from Third Parties: We may receive information from third parties, such as toll operators or partners, as necessary to provide our services.

How We Use Your Personal Data

We use your personal data for the following purposes:

To Provide and Manage Services: To process toll bookings and payments, optimize routes, handle Maut declarations, facilitate integration with fleet management systems, and provide consulting services as requested.
To Communicate with You: To respond to your inquiries, provide support, and send service-related communications.
To Improve Our Site and Services: To understand how our online platform is used and improve its functionality, performance, and features.
For Billing and Payment Processing: To process transactions and manage your account.
To Comply with Legal Obligations: To meet legal, regulatory, or compliance requirements related to our services.
To Protect Our Interests: To detect and prevent fraud, security incidents, and other harmful activity.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: Processing is necessary to provide the services you have requested or to take steps at your request before entering a contract.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which Streckenmeister Logistik GmbH is subject (e.g., tax laws, Maut regulations).
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests. This includes improving our services, managing our business, and ensuring the security of our online platform.
Consent: In certain cases, we may rely on your consent to process specific personal data for specific purposes. You have the right to withdraw consent at any time.

Sharing Your Personal Data

We may share your personal data with third parties only when necessary to provide our services or for legitimate business purposes:

Toll Operators and Authorities: We share information necessary to process toll transactions and declarations with relevant toll authorities and operators.
Service Providers: We use third-party service providers to assist us in operating our business and providing our services (e.g., payment processors, IT infrastructure providers, analytics providers). These providers are contractually obligated to protect your data.
Integrated Systems: If you use our service to integrate with third-party fleet management systems, data sharing will occur as necessary for that integration, based on your instructions or agreement.
Legal Requirements: We may disclose your data if required by law, court order, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell your personal data to third parties.

International Data Transfers

As our services involve international logistics and toll systems, your personal data may be transferred to, stored, and processed in countries outside of the European Economic Area (EEA). When we transfer your data internationally, we take appropriate safeguards, such as using standard contractual clauses approved by the European Commission, to ensure your data receives adequate protection in compliance with applicable data protection laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for processing.

Your Rights

Under GDPR and other applicable data protection laws, you have certain rights regarding your personal data:

Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe that our processing of your personal data infringes applicable data protection laws.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Similar Technologies

Our online platform may use cookies and similar technologies to improve your experience, analyze usage, and operate the service. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will be effective upon posting.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:

Streckenmeister Logistik GmbH
Theresienhöhe 25
Munich, Bavaria, 80339
Germany